What does the e-design package include?

  • Thirty minute kickoff phone call
  • Concept Board
  • Floor Plan
  • Initial Design Board
  • One design revision
  • Final Design Board
  • Product Guide

When can I expect to receive my finished design package?

Two to three weeks for a single room project after your order has been placed.

How do I know which package to purchase?

This depends on the size of your space. First, measure the length and width of the space. Next, multiply the length of the space by the width of the space. The number you get is the room’s square footage. For example, if the width of the room is 12 feet and the length is 15 feet, the square footage would be 180. Once you know the size of your space, select the corresponding design package.

Who will my designer be?

A creative, seasoned and talented designer from the Mend team.

How will the designer know what I want?

By completing the lifestyle questionnaire, you will provide the designer with insightful information such as your goals, personal design preferences, room photos, room measurements, budget, and personal likes/dislikes. After carefully reviewing your information and asking any additional questions, your designer will get to work creating your personalized concept board.

How do I communicate with my designer?

There is a thirty minute phone conversation to kick off the project. After the initial call, all correspondence will be managed via email.

How much money should I estimate needing to purchase the recommended design package?

Before the start of the design process, you will have the opportunity to indicate your furniture budget to help inform our design process and selections. If you’re unfamiliar with determining a budget for your space, we can help you establish one during our kick off call.

Can I ask for changes after I receive my final design board?

Within reason, we’ll be happy to make minor adjustments on the final design if requested.

What if I don’t like my design?

We have a great track record of happy clients. That being said, if you’re unsatisfied with the design service we’ve provided, we’d be glad to discuss your project on a case by case basis.

Can I purchase an e-design package as a gift?

Yes! E-Design by Mend makes a great gift. To give the gift of design, purchase the appropriate design package and send us a note informing us that it is a gift.

Still have a question? You can email us at hello@mendetc.com